Support

Support is provided by telephone at +1 510 835 3123 (8AM - 6PM, Pacific Time, GMT-8) or . We will get back to you within one business day.


Data Mapper Beta

Support is free in the beta period.


GS1 Mapper Beta

Support is free in the beta period.


GS1 Viewer

Support for this product is free.


Java HTTP Client

The Java HTTP Client has a 30 day warranty period where new version upgrades and bug fixes are included in the purchase price. Thereafter, for new versions or support you will need an annual support contract. The cost of support for a year is $500 USD for up to 5 developers.


.NET and ActiveX/COM Inspectors

These products have been open sourced and contributed to the SharpDevelop project and have been integrated into their environment. They are also available in their standalone form in the SharpDevelop download. If you require support, please contact the SharpDevelop people.

We regret that Oakland Software no longer is able to support these products.